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automated customer service
AIMachine Learning

How to create truly automated customer service?

April 12th, 2021
Human in the loop machine learning
AIMachine Learning

What is human in the loop machine learning and how to use that for business?

March 18th, 2021
Mailiis Ploomann, Elisa Eesti
CallbotTelecommunication

Hey, robot, let’s cut the cackle!

March 17th, 2021
Helpline
Public Sector

Analyzing calls to state helpline with machine learning

March 10th, 2021
Customer Service AutomationTelecommunication

Customer service success revealed by Elisa. Part 1 – Challenges.

February 26th, 2021
Customer Service AutomationTelecommunication

Customer Service bot Annika Can Detect Network Anomalies and Service Errors

October 29th, 2020
NLP

8 Most Important Natural Language Processing (NLP) Applications

October 19th, 2020
Mailiis Ploomann, Elisa
Customer Service AutomationTelecommunication

How Callbot Helped Elisa to Automate Customer Service During The Crisis

May 27th, 2020
artificial intelligence model to reduce tax fraud
Public SectorTax Fraud

MindTitan Develops an AI Model to Reduce Tax Fraud

May 26th, 2020
Estonian Emergency Responce Center
Call CenterPublic Sector

MindTitan is Developing AI Assistant for Estonian Emergency Response Center

May 19th, 2020
Mailiis Ploomann
Customer Service AutomationTelecommunication

AI Helps to Restructure Business Processes in Just Over a Day

May 15th, 2020
mindtitan artificial intelligence road traffic accident prediction model
Prediction ModelPublic Sector

MindTitan Develops an AI Road Traffic Accident Risk Prediction Model

April 24th, 2020