Custom AI development and research for startups

Custom AI solutions that will help you to fully develop your project without the need to hire an in-house team.

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Projects in 20+ countries

150+

AI projects delivered

85%

Project success rate

Gartner

recognized vendor

Trusted by governments, leading telecoms and banks

Custom AI development and research

AI projects come with many unknowns, and you may not have the in-house talent to execute them. We are with you from idea to final solution: from validating ideas with the business side and building a strategy around them, getting your data ready in quality and scale, to developing the AI models and the applications that use them, and setting up the MLOps infrastructure to run pilots and scale the successful ones.

We also do AI research and development. Where existing methods fall short, we carry out advanced product research in the field of artificial intelligence: we test new AI methods on real data and turn the results into working products.

Our customers appreciate that we provide more than just regular AI services. Besides our AI specialists, we have a team of expert business consultants who help you reach your business goals and build an AI solution that meets your stakeholders’ expectations.

Our customers appreciate that we provide more than just regular ML services

Besides being top-notch specialists in machine learning we have a team of expert business consultants ready to support you in achieving your business goals and help to develop the final AI solution that matches your stakeholders’ expectations.

What we offer

Natural language processing

One of the key values provided by machine learning is processing unstructured data like speech and text to extract facts and insights, removing the reliance on inaccurate keyword searches and sluggish processing of audio recordings.

AI-based natural language processing (NLP) solutions allow machines to perform these tasks at a speed that is unmatched by humans. This allows us to classify entire documents, divide them into sections by topic, understand the user’s intent in a conversation, or extract pieces of information from long texts.

Our services include

Natural language understanding
Summarization
Semantic Search
Sentiment Analysis

See our NLP Services

Computer vision

Here at MindTitan, we develop computer vision applications focused on deriving meaningful information from visual inputs like images and videos at a scale and speed impossible for humans.

Our experience in this domain allows us to provide our partners with solutions tailored to their specific datasets, scale and performance needs.

Our services include

Video recognition
Object tracking
Face recognition
Video analytics
Image recognition
Object detection

See our computer vision services

AI recommendation engine

AI-powered recommendation engines can make recommendations based on tens of thousands of data points. This means highly relevant results for the end-user. This area of machine learning is especially relevant for the aviation, retail, banking and telecom industries where it’s used for.

Our services include:

Personalized marketing and sales offers
Location-based recommendations
Recommendations based on recent/past activity
Recommendations based on real-time activity
Matching people with interests or with other people

Data science services

Our services include:

Predictive maintenance
Predictive analytics
Process mining
Pattern recognition
Cluster analysis
Information retrieval

Data engineering and Big Data

The term itself is loosely defined, but quite clear from the perspective of the challenge – handling big data requires different, and far more complex, tools from small data.

At MindTitan we’ve had to deal with all kinds of data and have the experience to know when using the more complex toolset is merited and worth the extra cost in development and maintenance. And if you really need it, we can help you make the right choices and build the system that helps you solve your problems.

See our data engineering services

Speech Analysis

At MindTitan, we’ve spent years developing speech recognition solutions for both widely spoken languages like English and lesser-known ones like Estonian. We also specialize in working with compromised audio, such as phone calls and noisy surroundings or phone calls made in noisy surroundings.

We help our clients extract information from their speech data, either by using our existing speech recognition solutions or by developing custom models for their specific use cases, such as a specific recording environment, domain-specific vocabulary, regional accents, etc.

Our services include:

Speech to text
Text to speech
Speaker identification
Emotion detection

MLOps

With MLOps we use a set of techniques that aim to deploy and maintain ML models in production reliably and efficiently.

Our services include:

Getting data to data scientists in an orderly fashion, ensuring they all work on the same data and know what data was used for what model
Getting models from a notebook to production
Getting feedback from the models to data scientists
Monitoring the deployments
Improving the deployments
Making it all work as a cycle with model versioning and continuous deployment without manual work

Hosted AI services

Besides building AI solutions that run in your own environment, MindTitan also offers its AI software as a service (SaaS). We host and operate the software on our own infrastructure, and your team uses it through a web interface or an API. We take care of the servers, monitoring, updates and model retraining. Our hosted software is built with artificial intelligence, machine learning and data mining, and is used for:

Analysis: text analysis, image recognition, video analysis, anomaly detection and fraud detection
Prediction: recommender engines, churn prediction, time-series predictions and other predictive services
Processes: process analysis, process optimization and business process optimization
Business: business management, analysis, research, advice, information, administration and marketing
Data: database management, storage, maintenance and analysis, including for the finance, monetary, banking and insurance sectors

Our projects

Elisa Call automation bot in Telecom

A conversational interface with its own voice, Annika takes calls from clients, listens to what they have to say, and directs them to the best course of action.
This is done using multilingual speech recognition to translate speech to words, transformer based NLP models to understand the content of a customer’s sentence and non-autoregressive Transformer based text to speech models that provide Annika with her signature voice.

Customer service

CV and job description processing

Building a job search and career development platform requires quite a bit of data collection - user profiles, job descriptions, cover letters, etc. We designed a system that takes user provided documents - CV-s, cover letters, job and education descriptions, etc. - as input and, using transformer based language models, extracts the relevant information that fits the data model of the platform.

Recommendation Engine

AI model for tax fraud detection

The machine learning system learns from expert auditors and helps to detect potential tax fraud. This solution is deployed at the Estonian Tax and Customs Board of Estonia.

Tax fraud detection

Computer vision for power lines maintenance

Our system helps power line utilities to inspect their power grids with the help of drones to capture data and a specialized inspection platform called uBird to analyze it.

Computer vision case study

Monitoring social media influencers

AI model that will identify illegal ads on social media. Prohibited advertising includes, the use of living beings and emotions in alcohol advertising, or advertising financial services without certain disclaimers.

AI that helps to detect politicians misusing public money

MindTitan is developing an AI to detect illegal usage of public money to promote political individuals or parties.

AI forecasts emergency calls for Estonian police

The AI-powered tool will provide an operational, multifactorial, and dynamically changing forecast of emergencies that will allow Police to meet the ever-growing challenges.

Personalized education path

We have developed an AI system that recommends suitable materials to students and gives a great overview to teachers to create a personalized education system.

Call topic analysis

Based on the calls, the AI model can be used to give an overview of what people ask and how to solve their issues. This model has been implemented in the Estonian state helpline 1247.

Automatic fault inspection

Finding defects from electrical components requires too much manual work from experts. Computer vision AI system suggests the most likely faults to experts so they only review those.

Banglalink data pipelines

We developed a high-performance data ingestion and processing pipeline that ingested the network data of 35 million users of a large telecommunications company totaling about 5TB of data daily.

Elisa network data analytics platform

A complete data analytics platform that ingests the network logs of about 300 000 clients into Google Cloud Platform

Efficient Process

Mapping the problem

Working closely with your company, we will identify the key areas where AI can bring the most value. This involves meetings with all stakeholders and developing a roadmap for action together.

Data exploration and proof of concept

We will evaluate if you have the business data needed to train relevant machine learning models. If required, we identify additional frameworks for data collection in your company.

Proposal for deliverables

Based on our meetings and data analysis, we’ll share with you the possible AI use cases for your company. We will work hand-in-hand to agree on the desired outcome.

Model development

We will build and apply various machine learning models to your business data, to find the best solution. As a result, we will develop algorithms that accomplish the desired goal.

Application deployment

We integrate the machine learning model with an API or front-end product, making it user-friendly and accessible to the end-user.

Maintenance

Any system might require time to time maintenance, and we are happy to support our customers with that.

Testimonials

”MindTitan has been Elisa’s partner in developing several AI-powered solutions. What we value most about MindTitan is their enthusiasm about bringing maximum business value for Elisa by using the full potential of our data.

From consultation to the presentation of a completed solution, the team always delivers on promises.”

Mailiis Ploomann

Head of Telecom Services, Elisa

”It’s good to know that when we want to take our language models to the next level, we can call on MindTitan’s expertise.

They feel like an extension to our team, rather than just consultants. I know I can reach out and get an answer to my question the very same day.”

Atte Keinänen

Head of Engineering at Fuzu Ltd.

“Cleveron’s team partnered with MindTitan to make our robots even smarter. Their team has shown a lot of resilience and energy in working with our data to turn ideas into useful applications.

We recommend MindTitan to anyone looking to improve their products with machine learning and AI.”

Indrek Jürgenson

CIO, Cleveron

“MindTitan is involved in shaping the long-term strategy for Estonia, giving an expert opinion about AI capabilities and possibilities for multiple public sector organizations and being a partner for developing the defined AI use cases.”

Marten Kaevats

National Digital Advisor

”MindTitan delivered a validation API that automatically and optimally analyzed and verified the COVID-19 test cassette results.

We appreciated MindTitan’s technical expertise and overall process, which was well managed and supported our activities.”

Dr Andres Lasn

Chief Medical Officer

”The collaboration involved conducting workshops for public sector representatives and mentoring
them in identifying sector-specific digitalization opportunities, focusing on three key aspects: what leaders need to do, how to do it, and how to get things done.

The participants’ feedback was highly positive. MindTitan demonstrated exceptional professionalism and expertise, not only in the field of digital transformation but also in facilitating workshops and mentoring participants.”

Siim Sikkut

Managing Partner

”MindTitan’s work exceeded expectations and reduced trips to refill ATMs by 20%. They did deliver as they promised and even exceeded our expectations, as they reached and succeeded in the target success metric for the project.”

Kaarel Ajaots

Business Development Manager

”Krabu Grupp partnered with MindTitan to collaboratively architect and analyze the machine translation platform for the Republic of Estonia Information System Authority. MindTitan delivered items on time and met project milestones effectively. All challenges or modifications were met on time and within budget.

Their ability to cover the entire spectrum of AI development showcased a uniqueness that aligned perfectly with us.”

Kati Krabu

Chief Executive Officer, Member of the Board

”The project aimed to explore how AI could enhance anti-money laundering processes at the Estonian Financial Intelligence Unit (FIU) by developing two key solutions: an Optical Character Recognition (OCR), and a text analysis module to analyse the documents and find entities and relations from them, both of which were integrated into FIU’s internal systems for testing their effectiveness.

MindTitan did everything they could to ensure the best possible outcome.”

Külli Kotter

Product Owner

”Nordecon partnered with MindTitan to explore and identify potential AI applications in both the planning and execution phases of construction projects. The outcome will include an overview of potential AI use cases with in-depth analysis and Proof of Concept solution for the selected highest priority use case.

Their thorough approach and industry expertise in finding the best solutions are impressive.”

Risto Vahenurm

Head of Digitalization & Innovation

”The project goal was to assess how AI could help with automatically identifying politically biased content from social media and local government information channels. The delivered data scraper helps us with collecting the data for analysis.

We were satisfied with the expertise of MindTitan and communication was constructive. ”

Alvar Nõuakas

Project Manager of Data Analytics and Head of EUROSAI ITWG Secretariat

“What was the main benefit of working with MindTitan? It’s kind of the same as having the in-house team.

It’s just that working with MindTitan helped us to kick-start the AI development faster, we had experts, and created the data and the models much faster than if we would get new people in the team, training them on our use case”

German Bidzilja

Head of Product, Hepta Airborne

Frequently asked questions

Discovering the right process to be enhanced with AI may be an unusual task for business people.

People should come to us when they have a business problem where they intuitively feel that the solution could be hidden in data and that it can not be solved by writing a couple of simple rules. If this is the case, AI might be the solution.

To actually define an AI use case, business leaders will need the help of an AI team, who judge if and how to proceed with the problem enhancement; the problem owner who knows the most about the issue; and technical specialists who understand how the problem described by the problem owner can be interacted with in the technical world.

Data collection is most often on the client side as it is connected to the peculiar business problem to be solved we help as much as we can, especially if it is a data source we have worked with before.

Labeling can be on the client side if very specific knowledge is required for labeling or it can be outsourced to a labeling company or us. Hybrid solutions are also available, and in all cases, we provide proper labeling training and guidelines tailored to the computer vision task.

If you imagine the process made up of iterations of the cycle: data collection, labeling, model development + training, testing & evaluation and deployment into the final solution, usually the first 2 steps take 20-50% of the time (the smaller the project / standard problem, the higher the percentage) while the split between the latter 3 is really dependent of the novelty of the problem being solved, the required performance level and the complexity of deployment. The AI project range is from 3 months to multi-year collaborations.

During the project evaluation, we provide a feasibility assessment, and for problems in which we have experience, we can provide a more precise prediction and discuss the forecasted minimum level of performance.

Speed up your machine learning project with Turnkey AI solutions

Send us a request and get a free consultation with our AI experts to

Evaluate your AI use case;
Determine whether AI should be used to solve your issue;
Find out how to improve the efficiency of data collection and labelling;
Learn about time and investment estimates.

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