AI in the public sector - MindTitan

We are trusted by various governments and world-known organisations like the United Nations.

Make a shift from mundane tasks to high-value work.

The public sector can use Artificial Intelligence to design better policies, make smarter decisions, improve communication with citizens, and increase the speed and level of public services.

Does your government already have an AI strategy?

Some global leaders already have strategies to build AI capacity as a national priority. MindTitan has helped develop the Estonian government’s AI strategy, delivering already more than 20 successful AI projects.

Our projects

AI model for tax fraud detection

The machine learning system learns from expert auditors and helps to detect potential tax fraud. This solution is deployed at the Estonian Tax and Customs Board of Estonia.

Monitoring social media influencers

An AI model that will identify illegal ads on social media. Prohibited advertising includes, the use of living beings and emotions in alcohol advertising, or advertising financial services without certain disclaimers.

Call topic analysis for the State line

Based on the calls, the AI model can be used to give an overview of what people ask and how to solve their issues. AI has been implemented in the Estonian state helpline 1247.

Topic Analysis

Personalized education path

We have developed an AI system that recommends suitable materials to students and gives a great overview to teachers to create a personalized education system.

Personalized learning

AI forecasts emergency calls for Estonian police

The AI-powered tool will provide an operational, multifactorial, and dynamically changing forecast of emergencies that will allow police to meet the ever-growing challenges.

Emergency calls

AI that helps to detect politicians misusing public money

MindTitan is developing AI to detect illegal usage of public money to promote political individuals or parties.

Public money

AI saves the helpline agents’ time finding answers in seconds

The model uses speech recognition and natural language processing to help the agent to find an answer just in seconds during a call.

Helpline agents

AI Road Traffic Accident Prediction Model

Based on the data, the forecasting model should predict the risk, severity, and root cause of traffic accidents.

Accident Prediction

What we do?

Turnkey AI solutions

We are with our partners from start to finish. We validate ideas with the business side and create a strategy based on those. We make sure everything is ready on the data side from quality, quantity, engineering and scalability wise.

We set up all the necessary MLOps infrastructure for initial pilots and scale successful pilots. Of course, we develop the actual AI models producing the desired output and the supporting applications to exploit the output of those models.

AI strategy development

Establish a granular strategy on the national level. It is crucial to set strategic visions and approaches to AI. These include priorities and goals as well as the roadmap for achieving them.

Based on our experience working with the government of Estonia, the government of Uzbekistan, and public sector institutions from Saudi Arabia, we can support you and help establish the strategy or the complete roadmap.

Consultation and education

Many decision makers and responsible people do not have decent knowledge about AI technologies or not enough time to go deep into the topic. Core knowledge is the starting point in understanding how to develop appropriate AI use cases with valuable outcomes.

We at MindTitan have run several educational seminars and consultation rounds to help public sector authorities to adopt the right mindset and develop great ideas for AI implementation.

Custom AI services

We provide our customers with the following services

Natural language processing
Time-series predictions
Process mining
Anomaly detection
Predictive models
Simulations
Quality control
Human-in-the-loop systems
Speech recognition
Recommendation engines
Computer vision
MLOps

Ready solutions

AI-powered chatbot software

Self-learning AI chatbot that resolves your citizens’ issues without any assistance.

Automate repetitive questions
Perform the task for the customers using API or RPA integrations
Let your agents focus only on complicated questions

Chatbot software

Call Automation

AI that uses speech recognition and natural language processing to resolve citizens’ issues over a phone call.

Route customers automatically to the right department.
Automate simple questions.
Superpower your agents.

Call automation

We provide AI ideas with business potential and not just scientific concepts

Besides being top-notch specialists in machine learning, we have a team of expert business consultants and public sector experts ready to support you in achieving your business goals and help to develop the final AI solution that matches your stakeholders’ expectations.

Send us a request

Testimonials

“MindTitan is involved in shaping the long-term strategy for Estonia, giving an expert opinion about AI capabilities and possibilities for multiple public sector organizations and being a partner for developing the defined AI use cases.”

Marten Kaevats

National Digital Advisor

“MindTitan has been Elisa’s partner in developing several AI-powered solutions. What we value most about MindTitan is their enthusiasm for bringing maximum business value for Elisa by using the full potential of our data. From consultation to the presentation of a completed solution, the team always delivers on promises.”

Mailiis Ploomann

Head of telecom services, Elisa

Send us a request and talk to our AI experts to

Evaluate the possible AI use cases;
Determine whether AI should be used to solve your issue;
Learn about time and investment estimates.

Unleash the potential of AI in the public sector.