The main goal of the project is to fully automate different support channels into one solution. This will eliminate the need to use different service providers and enables the implementation of different AI solutions throughout the company. To achieve this a machine learning is applied in various stages of development.
The total cost of the project is 448 000 euros (four hundred and forty-eight thousand), of which 45% will be covered by the European Regional Development Fund.
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HEAD OF BUSINESS DEVELOPMENT
Harry has years of experience working in business development, strategy, and digitalization for some of the world’s largest companies. He is a people person, who enjoys fast-paced environments and multiple responsibilities. He is especially curious about transformation and disruptive technology.
Harry holds a Master’s degree in Law from the Tartu University and is acquiring an MBA at the Estonian Business School. He has also studied innovation management in Japan at the Nagoya University of Commerce and Business.