AI and machine learning for Finance and Banking industries

MindTitan brings Machine learning solutions for the Finance and Banking industry supporting the innovation journey of the business. MindTitan builds and delivers several machine learning models for the banking and finance industry. As a financial company deploys artificial intelligence solutions, outputs from one model become inputs for another.

That is why we created TitanCS – an intelligent virtual assistant that fully automates customer service by incorporating automating chats and calls.

Full Customer Service Automation

In order to provide a great user experience in customer service in the future, automation is the path to choose today for interactions that can be automated, so people could take care of the ones where human intelligence is actually necessary. Too many people are doing robot’s jobs at the moment and that’s not sustainable in the long run.

TitanCS exists to truly automate customer service and to gain other benefits by converting a contact center from a cost center to a value-creating center.

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Related Products

Titan Chatbot designed to fully resolve your customer issue

Automates the answering of a large portion of questions (over 100).
The chatbot is designed to maximize FCR (first contact resolution).
Detects Sales Opportunities 24/7, and autopilots them.
Matches customer expectations by immediately answering the questions which it knows the answers. It will direct others.

Chatbot Software

AI Services

Natural Language Processing
Speech Recognition
Custom AI solutions
Recommendation Engines
Fraud and Security
Risk Management

AI use cases

The adoption of AI across industries is assumed to lead global revenues of $12.5 billion in 2017 to $47 billion in 2021 with a compound annual growth rate (CAGR) of 55.1% from 2016 to 2021. Do you know how AI and Machine learning can impact Finance and Banking Industry?

Bring Artificial Intelligence to your company

Do you want to solve a nontrivial task with AI or want to develop something custom? Contact us and our data scientists & business experts will help to solve it.

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Bring Artificial Intelligence to your company

Client Case Study

Intelligent Virtual Agent Annika automates up to 70% of all the customer service and resolves more than half of them on its own without any human intervention. It is unique not only because it fully automates chats and calls but also because it ties together the two worlds of product management and customer service converting the contact center from a cost center to a value-creating center.

70%

FCR

40%

Inbound automation

Testimonials

“Cleveron’s team partnered with MindTitan to make our robots even smarter. Their team has shown a lot of resilience and energy in working with our data to turn ideas into useful applications. We recommend MindTitan to anyone across the world looking to improve their products with machine learning and AI.”

Indrek Jürgenson

CIO, Cleveron

“MindTitan has been Elisa’s partner in developing several AI-powered solutions. What we value most about MindTitan is their enthusiasm about bringing maximum business value for Elisa by using the full potential of our data. From consultation to the presentation of a completed solution, the team always delivers on promises.”

Mailiis Ploomann

Head of telecom services, Elisa

“MindTitan is involved in shaping the long-term strategy for Estonia, giving an expert opinion about AI capabilities and possibilities for multiple public sector organizations and being a partner for developing the defined AI use cases.”

Marten Kaevats

National Digital Advisor

Our vision

MindTitan’s vision is to be the best at turning organizations AI-driven to unleash their high-value potential.

Read about us

Learn how AI solution can be integrated with the backend systems and business processes
Explore use case examples from your industry
Find out what is the business value of the solution